Data Privacy Policy
Your privacy is important to us at Current Sphere Bond
Information We Collect
When you contact us for corporate flower arrangements or gift services, we gather information you give willingly. This encompasses your name, company name, email, phone, delivery addresses, and any particular specifications for your floral orders. Payment details are collected during checkout and handled securely by our payment partners.
For corporate clients, we might obtain extra business data like registration details, preferred delivery times, and budget constraints to tailor our service to your organizational needs.
When you visit our site, it automatically gathers technical details such as your IP address, browser kind, device data, and how you move through the site. We use this to enhance site performance and learn how clients discover our services.
How We Use Your Information
We primarily use your information to complete flower orders and deliver excellent customer care. This involves handling orders, coordinating deliveries, designing custom arrangements per your specifications, and discussing your service needs.
We also leverage data to enhance our offerings and website experience. This helps us identify which corporate floral services matter most to our clients and how we can better serve the business community in United Kingdom.
Information Sharing and Disclosure
Current Sphere Bond respects your privacy and does not sell your personal information to outsiders. We share information only as needed to deliver our services or when legally obligated.
We might share essential data with trusted service partners who assist in running our business. This includes delivery partners, payment processors, and IT service providers. These partners are contractually bound to protect your data and use it solely for the services they perform for us.
We may reveal information when required by law, a court order, or governmental request. We may also disclose data to safeguard our rights, property, or safety, or the safety of our customers and staff.
Data Security Measures
We treat the protection of your personal data with utmost seriousness and have in place suitable technical and organizational safeguards to guard it. This includes safe storage of data, encrypted transmissions, and restricted access to personal information within our organization.
Secure Storage
Personal data is stored in secure systems with access controls and continuous security monitoring.
Encryption
Sensitive data transfers are encrypted to safeguard information as it travels between your browser and our systems.
Limited Access
Only authorized staff who require information to deliver services can access customer data.
Although we employ robust security measures, no online transmission method is completely secure. We continually update our security practices to defend against emerging threats.
Your Privacy Rights
You hold important rights concerning your personal data. Depending on applicable laws, you may be entitled to access, amend, delete, or limit how your information is used.
To exercise these rights, please reach out using the contact details at the end of this policy. We will respond within a reasonable timeframe as required by law.
Data Retention
We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention periods vary by data type and purpose of collection.
Typical Retention Periods:
- Customer contact and order information: approximately three years after the last service interaction
- Payment records: about seven years for tax and accounting purposes
- Website analytics data: roughly 26 months for service improvement analysis
- Marketing communication preferences: until you unsubscribe or about two years of inactivity
Cookies and Website Tracking
Our site employs cookies and comparable technologies to enhance your browsing experience and to gain insight into how visitors interact with our site. Cookies assist us in recalling your preferences and evaluating site performance.
You can manage cookie choices in your browser settings. Note that turning off some cookies may impact how the site works. For comprehensive details about our cookie practices, please consult our Cookie Policy.
Third-Party Links
Our site may include links to third-party sites or services. This privacy policy covers only Current Sphere Bond and our own site. We are not accountable for the privacy practices of external sites.
We encourage you to review the privacy policies of any third-party sites you access via links on our site.
Policy Updates
We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal requirements. When substantial changes occur, we will update the "Last Updated" date at the top of this policy.
We invite you to review this policy periodically to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please contact us.
Contact Us About Privacy
Current Sphere Bond Privacy Team
Floral Street, London
London, United Kingdom WC2E 9RQ
Email: info@currentspherebond.bond
Phone: +44 20 7946 0123
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to reply to all privacy requests within five to seven business days.